Wonder Dashboard 上的交易管理

您無法作廢售前小費付款或帶有售後小費的銷售付款。

您可以退款在系統日結批量結算後的交易。

對於信用卡的預授權，不論日結週期的結算時間，您都可以預授權交易成功後將其作廢。

如何在 Wonder 後台上作廢或退款銷售、小費和預授權已完成的付款

1. Go to your Store in Wonder Dashboard and select " Invoice Sales" under "Payment Acceptance"

2. Select an invoice from the "Completed Invoices" list view, or a partially paid Invoice from the "Pending Invoices" list view.

3. Alternatively, you can search your invoice by its invoice number, referencenumber and payer informations, or filter the result by invoice date, due date, payment method, invoice amount and more.

4. Go to the "Transaction" tab of the selected invoice.

5. Select the sales, after-sales tips or pre-auth completed transaction to void from the transaction list.

6. Click "Void Payment" to confirm, thisactioncannotbereversed.

7. The original transaction record will now be replaced by a Void record.

8. If this transaction has already been batched into a processing/processed settlement, you can preform a refund action.

如果是退回銷售前小費，或將銷售付款連同售後小費退還給付款人，則只能對交易進行退款。

9. Choose from "Full Refund" or "Partial Refund". If you wish to partial refund a payment, you will be ask to enter an amount that is not more than the valid payment amount of that transaction with its after-sales tips. If you choose "Full Refund", all the remaining valid payment amount of that transaction with its after-sales tips will be applicable.

10. Click "Confirm" to refund, thisactioncannotbereversed.

11. You have successfully reverse the payment. A new Refund record will be created.

如何在 Wonder 後台上捕獲或作廢成功的預授權交易

1. Go to your Store in Wonder Dashboard and select " Invoice Sales" under "Payment Acceptance"

2. Select a unpaid Invoice from the "Pending Invoices" list view, if the payer has already made a pre-auth payment, you can see the corresponding payment method of the invoice being displayed.

3. Alternatively, you can search your invoice by its invoice number, referencenumber and payer informations, or filter the result by invoice date, due date, payment method, invoice amount and more.

4. Go to the "Transaction" tab of the selected invoice.

5. To collect the payment, click "Capture Pre-auth Payment", you will be ask to enter the capturing amount. To cancel the payment, click "Void Payment". Bothactionscannotbereversed.